3300lbs Electric Pallet Truck W-II-LI

•  Smart Multi-Function Handle – Lift, lower, drive, and view battery status with one ergonomic control. Magnetic key adds security.
•  Reinforced Steel Frame – Made of 0.16" thick steel with fork gussets for better durability and stability.
•  Compact Turning Radius – 55.7" radius and 48" forks ensure smooth movement in tight spaces.
•  Strong Climbing Ability – High-torque motor handles 5% slopes even when fully loaded.
•  Quick-Swap Lithium Battery – 24V / 20Ah battery charges in 3.5 hrs and swaps in 10 seconds.
•  Comprehensive Safety System – Includes emergency reverse, overload protection, lift limit switch, and armored drive wheel.
•  Low Noise & Eco-Friendly – Quiet, emission-free motor meets indoor energy-saving standards.
•  One-Piece Rocker Arm – Distributes force evenly and resists deformation under long-term use.
•  Large-Diameter Plunger Cylinder – Reduces hydraulic pressure for longer service life.
•  Easy Maintenance – All components are visible and accessible with metal covers removed.
•  Upright Mode & Turtle Speed – Walk in tight spaces with vertical handle and low-speed control.
•  Durable Metal Covers – Resists impact and allows fast inspection or repair.
•  PU Silent Fork Wheels – Smooth, non-marking wheels reduce noise and absorb shocks.
•  Reliable Braking – Powerful brake system ensures safe, stable stopping with heavy loads.

Chery Industrial Canada – Equipment Warranty Service Policy

1. General Warranty Coverage
We’ve got you covered. All of our products come with a 1-Year Warranty (excluding batteries), ensuring your purchase is protected. If you ever need assistance or replacement parts, our dedicated customer service team is always ready to help.

2. How to Initiate a Warranty Claim
Before sending any product back for service, you must contact our support team to initiate the process. Please include your Invoice Number and relevant photos of the issue.

• Email: info@cheryindustrial.ca
• Phone: +1 800 765 0877

3. Shipment & Inspection Procedure

• Shipping Method: If a product requires inspection for a quality defect, the customer must ship it to our service center via mail or sea freight.
• Initial Shipping Costs: Shipping costs for sending the item to our facility are the responsibility of the customer.
• Inspection Timeline: Upon receipt of the product, we will complete a comprehensive inspection within 3 business days and inform you of the next steps.

4. Warranty Resolutions
Based on the inspection results, the following resolutions apply:

• Confirmed Quality Defects:If the inspection confirms a defect requiring parts or a replacement, we will dispatch the items on the 4th business day.
• Shipping Cost: Chery Industrial Canada will cover the shipping costs for sending the replacement or parts to you.
• Loaner Unit: We can provide a temporary loaner unit of the same model upon request. Note: Shipping costs for this loaner are the customer's responsibility.
• Improper Use (During Warranty Period):If the inspection reveals that repairs are needed due to improper use, the repair costs (parts and labor) will be covered by the warranty.Shipping Cost: However, all shipping costs associated with sending the unit in and returning it to you are the customer's responsibility.
• Out of Warranty:For any issues arising outside the warranty period, the customer is responsible for all costs, including repairs, spare parts, and shipping fees.