3300lbs Electric Pallet Truck W-E

• Integrated Control Handle – One-hand operation for lift, drive, horn, turtle mode, and reverse.
•  Compact, Easy-to-Operate Design – Works smoothly in narrow aisles and confined areas.
•  All-in-One Electrical System – Streamlined wiring for easier maintenance and fewer failures.
•  Durable Rocker Arm Frame – Distributes load force evenly for structural reliability.
•  Low-Pressure Plunger Cylinder – Extends lifting system life and reduces failure rate.
•  Upright Travel with Turtle Speed – Precise control in tight spots with vertical handle mode.
•  Floating Balance Wheels – Improves stability, reduces side sway while driving.
•  Top-Mounted Drive Motor – Elevated position resists water/oil damage, easier to service.
•  Quiet & Durable Gearbox – Lubricated with gear oil for smooth, low-noise operation.
•  Compact Turning Radius – Navigates easily through trucks and containers.
•  Removable Rear Battery Cover – Allows fast, hassle-free battery swaps.
•  Lead-Acid Battery System – 24V / 65Ah battery with external charger for long daily use.
•  Full Safety Package – Includes belly switch, overload protection, lift limit, and more.
•  Quiet & Eco-Friendly – Zero emissions, low noise—great for indoor environments.
•  Reliable Braking System – High-torque brakes for safe stopping, even on slopes.
•  Pallet Entry Rollers – Helps forks slide smoothly in and out of pallets.

Chery Industrial Canada – Equipment Warranty Service Policy

1. General Warranty Coverage
We’ve got you covered. All of our products come with a 1-Year Warranty (excluding batteries), ensuring your purchase is protected. If you ever need assistance or replacement parts, our dedicated customer service team is always ready to help.

2. How to Initiate a Warranty Claim
Before sending any product back for service, you must contact our support team to initiate the process. Please include your Invoice Number and relevant photos of the issue.

• Email: info@cheryindustrial.ca
• Phone: +1 800 765 0877

3. Shipment & Inspection Procedure

• Shipping Method: If a product requires inspection for a quality defect, the customer must ship it to our service center via mail or sea freight.
• Initial Shipping Costs: Shipping costs for sending the item to our facility are the responsibility of the customer.
• Inspection Timeline: Upon receipt of the product, we will complete a comprehensive inspection within 3 business days and inform you of the next steps.

4. Warranty Resolutions
Based on the inspection results, the following resolutions apply:

• Confirmed Quality Defects:If the inspection confirms a defect requiring parts or a replacement, we will dispatch the items on the 4th business day.
• Shipping Cost: Chery Industrial Canada will cover the shipping costs for sending the replacement or parts to you.
• Loaner Unit: We can provide a temporary loaner unit of the same model upon request. Note: Shipping costs for this loaner are the customer's responsibility.
• Improper Use (During Warranty Period):If the inspection reveals that repairs are needed due to improper use, the repair costs (parts and labor) will be covered by the warranty.Shipping Cost: However, all shipping costs associated with sending the unit in and returning it to you are the customer's responsibility.
• Out of Warranty:For any issues arising outside the warranty period, the customer is responsible for all costs, including repairs, spare parts, and shipping fees.